Currently, SparkReceipt does not support processing password-protected or encrypted documents.
If you upload an encrypted file (such as a locked PDF), the system will not be able to extract its contents. To ensure proper data extraction and classification, please remove any password protection before uploading.
🔒 Why Encrypted Files Are Not Supported
-
SparkReceipt’s document processing tools rely on accessing the contents of your files.
-
Encryption or password protection blocks AI extraction and OCR.
-
For security reasons, SparkReceipt does not attempt to bypass or crack encryption.
📥 Step-by-Step Checklist: Preparing Files for Upload
-
Check if your document (e.g. bank statement PDF) is password-protected
-
If it is, open it in your PDF viewer (e.g. Adobe Acrobat or Preview)
-
Use “Save As” or “Export” to create a new, unprotected version
-
Ensure the new file opens without a password
-
Upload the unprotected file to SparkReceipt
-
Let SparkReceipt extract, categorize, and store the document as usual
🛡️ You are still in full control — SparkReceipt stores all files securely once uploaded.
✅ FAQ Section
Q: Can SparkReceipt read password-protected PDFs?
A: No — password protection prevents SparkReceipt from accessing the file content.
Q: What happens if I upload an encrypted document?
A: The file will upload, but no data will be extracted or processed.
Q: How can I prepare encrypted files for upload?
A: Open the document in a PDF reader, remove the password, and save a new copy before uploading.
Q: Why doesn’t SparkReceipt support encrypted files?
A: For security and privacy reasons, SparkReceipt does not attempt to access or decrypt locked files.
Q: Will support for encrypted files be added later?
A: There are no announced plans, but user feedback may influence future feature development.