Account
Guides for managing your own SparkReceipt account
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Calendar settings: Date format order and language
How to change the date format and the language used in date pickers and reports by setting your Date locale in Profile.
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Can I downgrade to the free plan?
Whether a free plan is available after cancelling depends on how your account was created — web accounts move to read-only mode, where you keep browsing and exporting everything and only adding new documents pauses.
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Can I separate business and personal expenses?
Use Linked Accounts to keep business, personal, and project expenses completely separate within a single SparkReceipt login.
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Change the payment method on your subscription
How to update the card or payment method used to bill your SparkReceipt subscription, depending on where you originally subscribed.
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Changing access levels for users
How to change user level from Member to Contributor?
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Changing your email address
How to change the email address associated with your SparkReceipt account.
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Deleting your account and data
Step-by-step instructions for permanently deleting your SparkReceipt account on web and mobile.
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How to cancel your subscription
Step-by-step instructions for cancelling your SparkReceipt subscription on the web, on iPhone/iPad (App Store), or on Android (Google Play).
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How to change the password?
SparkReceipt changes passwords through an emailed reset link rather than an old-password form — request one from your Profile while signed in, or from the Forgot password page if you're locked out.
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How to delete a Linked Account
or How to delete Account?
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How to Find the Apple Private Relay Email Linked to Your SparkReceipt Account
If you signed up with "Sign in with Apple", your account may be linked to an @privaterelay.appleid.com alias instead of your personal email. Here's how to find it.
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How to find the receipt or invoice for your SparkReceipt subscription
Where to download the receipt or invoice for your SparkReceipt subscription or one-time purchase, depending on whether you paid via the web (Paddle or Stripe), the App Store, or Google Play.
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How to invite your accountant
Invite your accountant to SparkReceipt and give them access to your material
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How to manage your notification settings
Where to find notification preferences in SparkReceipt, what each notification means, and how to turn email or push alerts on or off per event.
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How to place a discount code?
My discount-code is not working
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How to request a refund
How SparkReceipt refunds work for web, App Store, and Google Play purchases, and how to submit a refund request.
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How to set up linked accounts (sub-account)
Linked accounts let you keep separate workspaces for different companies, projects or personal expenses under one login, while sharing a single seat pool.
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Inviting new users / adding new seats
How to invite a new member to your SparkReceipt account, how seats are counted and shared across linked accounts, and when to use Link existing user.
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Is my data safe in SparkReceipt?
Data Security with a quick overview of the main services related to SparkReceipt
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Move Subscription from One Account to Another (Apple)
This article explains how to transfer your subscription if you've entered the wrong email, want to change accounts, or no longer have access to the original one.
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Revoking access or removing a user
How to revoke access or remove a user from your SparkReceipt account
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Understanding access levels and user roles
Differences between contributor, member, admin, owner and accountant
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What happens to my receipts and data if I cancel my account?
Cancelling your subscription never deletes your receipts and documents — they stay safely stored. Deleting your account is a separate, permanent action.
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What happens when inviting a new team member?
My co-worker did not receive the invitation that I sent, what to do?
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What is my email address associated with my account?
Find the email address linked to your account — and see how your login is configured — in the Account and Login methods sections of your Profile page.